Frequently Asked Questions
What are your HOURS?
Office hours are Monday through Friday, 8am to 5pm:
Psychotherapy sessions are available 8am to 4pm.
15-minute no-cost consultations are available Monday through Friday by appointment.
Do you offer NO-COST CONSULTATIONS?
Yes! I offer a 15-minute no-cost consultation, available in-person or via telehealth. This is an opportunity to meet, ask questions, and learn more about the psychotherapy process at Hearts at Home Counseling.
If we both agree we’re a good match, we’ll schedule your intake session to begin our work together. You will need time between your consultation and intake session to sign in to the Client Portal and to complete the required forms.
What is INTENTIONAL psychotherapy?
Intentional psychotherapy is a focused, personalized approach to therapy that goes beyond symptom relief. It’s about understanding patterns, deepening self-awareness, and creating meaningful change through practicing new choices in your life.
Rather than following a one-size-fits-all model, each session is structured with purpose and depth, helping you build insight and take steps toward lasting transformation.
How often do we MEET?
Sessions are scheduled weekly, biweekly or monthly, based on your needs, schedule, and preferences. Weekly sessions are recommended at the start to build momentum and support meaningful change.
Most clients see a reduction in symptoms after four appointments.
What is the COST?
A 60 minute intentional, focused psychotherapy session is $200 private pay. Payment is due before or at the end of each session. Private pay offers greater flexibility and confidentiality, allowing us to focus on what truly matters—your healing—without insurance limitations on session length, frequency, or treatment approach
Do you take HEALTH INSURANCE?
I DO accept a few health insurance plans: Medicare, Select Health, Intermountain Healthcare Nevada, Blue Cross Blue Shield, United Health Care, and EMI. For a 45 to 60 minute psychotherapy session, you may use one of the accepted health insurance options. Your payment is the allowed amount established by your health insurance company. You pay the allowed amount until your deductible is met, and then any copay or percentage share cost required by your insurance company.
You are responsible for verifying your health insurance benefits. If you want to use your health insurance and I am out-of-network for for your health insurance plan and your plan includes out-of-network benefits, I can provide a superbill or statement for you to submit for potential reimbursement. Be sure to check with your insurance provider as deductibles and allowed amounts vary.
If you have health insurance and want to participate in 60-minute intentional sessions, you’ll need to opt out of using insurance on the required insurance information form.
What is a Good Faith Estimate?
Under the No Surprises Act (2022), you have the right to receive a Good Faith Estimate outlining the expected cost of therapy when using private pay. During the intake process, you will sign an informed consent document, which includes an estimate detailing biweekly and/or monthly costs.
How do I get STARTED?
Complete the CONTACT form, and I’ll follow up by secure email to schedule your 15-minute no-cost consultation and to discuss next steps.
What is SECURE email?
We want to protect your Personal Health Information. You will receive secure email from Hearts at Home Counseling using a system called VIRTU. To OPEN an encrypted message, CLICK the BLUE button that says Unlock Message.
What if I need IMMEDIATE help?
If you are in immediate distress due to thoughts of suicide, self-harm, or harm to others, please call 911 or contact the Behavioral Health Access Center at 435-251-4480.